The website enquiry pathway is operated for The Grand Apartments by WHL. If you contact us, the information you provide is used to respond to your request and manage the appropriate next step.
Information we collect
We may collect your name, email address, phone number, enquiry type, preferred move-in date, expected lease duration, viewing preference, organisation details when relevant, and any additional information included in your message.
Basic technical information may also be processed for security and reliable delivery, including an internet address used temporarily for rate limiting.
How we use the information
We use submitted information to reply to leasing enquiries, provide current availability and terms, arrange viewings, understand corporate requirements, prevent misuse of the form, and maintain an appropriate record of the conversation.
Who may receive it
Enquiries are delivered to the team responsible for The Grand. Service providers used to host the site or deliver email may process the information only to provide those services. Information is not sold.
How long we keep it
Information is kept only for as long as reasonably needed to respond, manage a potential lease, meet legal obligations, and protect legitimate business interests.
Your choices
You may ask for access to or correction of the personal information held about your enquiry, or ask that it be deleted where there is no continuing legal or operational reason to retain it.
Essential website technology
This website does not use advertising cookies. The enquiry form uses essential processing required to validate, secure and deliver a submission.
External links
Links to map, social or reference services are governed by the privacy terms of those services once you leave this website.
Children’s information
This website is intended for adults making residential or organisational leasing enquiries. Please do not submit information about a child unless it is necessary to the enquiry and you have authority to do so.
Changes to this notice
This notice may be updated when the enquiry process or applicable requirements change. The effective date at the top of the page identifies the current version.
Contact
Questions about this notice can be sent to [email protected] or raised by calling +679 803 5690.